Privacy Policy

Last Updated: 2026-01-04

1. Introduction

This Privacy Policy describes how PYRIDE LABS, a sole proprietorship (“PYRIDE LABS”, “we”, “our”, or “us”), collects, uses, stores, shares, and protects personal data through its website https://pyridelabs.in (the “Platform”).

We respect your privacy and are committed to protecting your personal data in accordance with applicable Indian laws, including:

Information Technology Act, 2000
IT (Reasonable Security Practices and Procedures) Rules, 2011
Digital Personal Data Protection Act, 2023 (DPDP Act)
Applicable RBI regulations for digital payments
Consumer Protection (E-Commerce) Rules, 2020

This Platform is intended for users located in India. Personal data is primarily stored and processed within India unless required for lawful operational purposes.

By accessing or using the Platform, you agree to this Privacy Policy and our Terms & Conditions. If you do not agree, please do not use the Platform.

2. Information We Collect

2.1 Personal Data You Provide

Full name
Email address
Phone number
Business or company details
Billing address
Communication details
Project-related information voluntarily shared

2.2 Payment Information

We do not store your debit/credit card numbers, CVV, PIN, or net-banking credentials. Payments are processed through RBI-authorised third-party payment gateways (PayU) in accordance with their privacy policies and RBI regulations.

2.3 Automatically Collected Information

IP address
Browser type
Device information
Non-intrusive usage logs

This information is used only for security, analytics, and service improvement.

3. Purpose of Collection & Use

Providing and managing services
Subscription management and billing
Customer support and communication
Security monitoring and fraud prevention
Legal and regulatory compliance
Service improvement and internal analytics
Enterprise and contractual project execution

4. Data Sharing & Disclosure

We do not sell or rent your personal data.

Trusted service providers (hosting, email, payment gateways)
RBI-regulated payment processors (PayU)
Legal or law-enforcement authorities when required by law
Auditors or consultants under confidentiality obligations

5. Data Security

Secure servers
Access controls
Encryption where applicable
Restricted internal access

No system is completely secure. Users are responsible for safeguarding their login credentials.

6. Data Retention & Deletion

We retain personal data only as long as necessary or as required by law.

Account deletion
Data correction
Data access requests

7. Your Rights (DPDP Act, 2023)

Access personal data
Correction or updates
Withdraw consent prospectively
Request deletion (subject to law)
Raise grievances

8. Consent & Withdrawal

By using the Platform, you consent to the collection and processing of your personal data. Withdrawal of consent applies prospectively and may limit access to certain services.